> ## Documentation Index
> Fetch the complete documentation index at: https://hiremav-mintlify-da565eea.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Account Settings & Transfer Hours in Mav.next

> Manage your Mav.next account settings and configure transfer hours so live rep transfers are only attempted when your team is available.

The **Settings** area is where you manage your account and the rules that govern how Mav reaches out and connects calls.

## Account settings

Under **Settings → Account** you manage your organization's core details. Changes here apply across your agents and conversations.

## Transfer hours

Transfer hours define when Mav.next will attempt to [bridge a live call to a rep](/mav-next/rep-transfers). Set the days and times your team is available, and Mav will only try live transfers within that window — outside it, the agent offers a callback instead.

<Steps>
  <Step title="Open Settings → Transfer hours">
    Set the days and time ranges your reps can take live transfers.
  </Step>

  <Step title="Confirm availability is on">
    Transfer hours only apply when rep availability is enabled. If it's off, no transfers are attempted.
  </Step>
</Steps>

<Warning>
  Transfer hours govern *live call transfers*. They work alongside the texting hours and [state-specific rules](/mav-next/state-rules) that govern outbound SMS and calls — the most conservative applicable rule always wins.
</Warning>

## Lead filters

Settings is also where you manage the [filters that keep risky leads out](/mav-next/scrubs-dnc-blocked-numbers) — suppression-list scrubbing and your blocked-number list.